IT Administrator

  • Maintain and optimize essential IT operations including, MacBook Air/ Pro laptop computers, routers, switches, printers, security updates;
  • Identify, research, and resolve technical problems. Respond to emails and personnel requests for technical support.
  • Develop and maintain documentation for IT Solutions, best practices and procedures
  • Diagnose and resolve hardware, software, networking, and system issues when they arise.
  • Plan, implement, and monitor security measures to ensure systems are protected
  • Train and/or direct users on the correct use of software and hardware within the system
  • Be able to configure desktop/laptop computers (MAC with encryption on laptops)


  • Experience working in network administration, system administration and desktop support position providing technical support in a MAC platforms
  • knowledge of security frameworks
  • Solid understanding of and experience with networking fundamentals including, but not limited to, DHCP, DNS, TCP/IP, VLANs, VPN, WIFI, LAN/WAN, common ports and protocols

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